Challenge:
Reimagine insurance from an opaque industry to a transparent force for good.
Purpose:
Transform insurance into a social good by prioritizing affordability, delightful experiences, and community giving.
Impact:
- Exponential Growth: 20% annual growth, 31% revenue increase, and 165% gross profit clim
- Innovation at Work: Set a record with a 2-second AI claims process.
- Happy Customers & Employees: High customer satisfaction & employee growth: 329 (2019) to 1,367 (2022).
- Frictionless Experience: Policies purchased in 90 seconds and claims paid in 3 minutes.
Practices Driven by Purpose:
- Giveback Program: Unclaimed premiums go to charities chosen by policyholders.
- Building Trust: Profits come from premiums, not denied claims.
- Empowering Employees: Fosters autonomy, purpose, and clear development paths.