Challenge:
Traditional home care felt bureaucratic and inefficient. Jos de Blok and Fritz van der Meer envisioned a better approach.
Purpose:
Deliver high-quality care, enabling elderly patients to live independently for longer.
Impact:
- Outstanding health outcomes: 40% less care needed, shorter hospital stays.
- High patient satisfaction: Patients feel empowered and involved in their care.
- Reduced costs: Buurtzorg operates leaner than traditional providers.
- Low nurse turnover: Engaged and satisfied nurses create a stable workforce.
Practices Driven by Purpose:
- Self-Governing Teams: Nurses make decisions, fostering ownership and accountability.
- Data-Driven Care: Decisions based on facts, not hierarchy, improving outcomes.
- Patient-Centered: Empowering patients in their care journey.
- Collaborative Culture: Teams set goals, manage work, and learn from each other.
- Transparency & Open Communication: Nurses have access to financial data and performance metrics.